Digital Marketing Certification Course Exam Questions & Answers (DMCCEQA)

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HubSpot Social Media Certification Exam Answers

What is a Social Media Service Level Agreement (SLA)?

  1. A contract between a service provider and a customer regarding the scope of the in- person or over-the-phone service to be provided
  2. The agreement a company makes to commit to answering social media responses in a specific amount of time
  3. A confidentiality agreement that creates a legal obligation to privacy and compels those who agree to keep any specified information obtained in social media secure
  4. An agreement designed to regulate the relationship between a provider of social media marketing services and a client for those services

Correct Answer:

  • The agreement a company makes to commit to answering social media responses in a specific amount of time

The Social Media Certification will help you shape the conversation around your business, build loyalty, and attract new customers and partners. Building an effective social media strategy will expand all of your other inbound marketing efforts as well as build brand awareness, drive word of mouth, and attract buyers.

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