Digital Marketing Certification Course Exam Questions & Answers (DMCCEQA)

Hubspot Inbound Certification Exam Answers

A customer called in with a product issue: they were upset because your product wasn’t working as designed. One of your employees worked with the customer to solve their problem, then provide some additional recommendations to help the customer get even more value out of your product. The customer hung up the phone happy and very satisfied. What did the employee most likely use to delight the customer.

  1. The pillars of customer delight
  2. The seven customer delight guidelines
  3. The Customer Delight Checklist
  4. All of the above

Correct Answer:
The Customer Delight Checklist

Discover the fundamentals of inbound, the inbound methodology and the flywheel and learn how to apply them to your business. The Inbound Certification Course teaches you how to run a successful inbound business, from marketing to sales to services. Explore the foundations of inbound, Learn the inbound methodology and the flywheel as a core part of any inbound business, Start your path with inbound. Understanding the Fundamentals of Inbound, Growing Your Business With a flywheel Model, Creating a Company Purpose, Setting Business Goals, Creating Buyer Personas, Developing the Buyer’s Journey for Your Business.

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